Last Updated: 6/10/2023
Thank you for shopping at Yailclothing.com. We are committed to providing high-quality clothing items for men. However, we understand that there may be occasions when you need to return a product or request a refund. Please read this Return and Refund Policy carefully to understand our policies and procedures.
Returns
We accept returns within 7 days from the date of delivery, provided the following conditions are met:
Item Condition: The item must be in its original, unworn, unwashed, and undamaged condition with all tags and labels attached.
Proof of Purchase: You must provide a valid proof of purchase, such as the order number or a sales receipt.
Return Authorization: Prior to returning any item, you must contact our customer support team at info@yailclothing.com to obtain a Return Authorization (RA) number.
Return Process
To initiate a return, please follow these steps:
Contact our customer support team at info@yailclothing-com to request an RA number.
Pack the item securely in its original packaging, including all accessories, and include a copy of the RA confirmation email.
Ship the package to the address provided in the RA confirmation email. You are responsible for the cost of return shipping.
Once we receive and inspect the returned item, we will notify you of the status of your return.
Refunds
If your return is approved, we will initiate a refund to your original method of payment. Please note the following:
Processing Time: Refunds may take up to 7 days to process from the date the returned item is received and inspected.
Shipping Costs: Shipping charges are non-refundable, except in cases where we made an error in processing your order.
Restocking Fee: We reserve the right to charge a restocking fee if the returned item is not in its original condition or does not meet our return criteria.
Exchange
At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process to return the unwanted item and place a new order for the desired item.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving the product. We will provide instructions on how to return the item or resolve the issue.
Contact Us
If you have any questions or need assistance with a return or refund, please contact our customer support team at info@yailclothing.com.
Changes to this Policy
We may update this Return and Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date at the top of this policy will indicate the most recent update. We encourage you to review this policy periodically.
By shopping on our Website, you agree to and accept the terms outlined in this Return and Refund Policy.
Company: yailclothing
Address: Shop no 118, Bloosam Avenue, Adajan Patia, Surat 395009
Email: info@yailclothing.com
Phone Number: +91 9825090129